Thank you for your information. Your request has been received and is in the process of being reviewed. Please reference the case number provided for any further communication regarding this issue.

Within normal business hours of M-F 8am – 6pm EST, if you have not received contact within an hour and your issue is of urgent need because the device is unable to perform with reasonable accommodation, please call the product support desk at 877-627-3858 Ext. 1500 and provide the case number received.